IMAGINE LEARNING
HEART WORK
ROLE: Concept, Creative Direction, Creative Strategy, Series Producer, On-Set Direction, Project Management
TEAM: Justyna Welsh, Lauren Keeling, David McGinty, Anise Lee, Sarah Shelton, Jamie Martin, Danny McPadden, Kristan Crawford, Kate Clough, Tyler Kavanaugh, Steven Smithwhite, Ellen Forsyth, Lauren Bennett, Fraser Allan, David Sexton, Skylar Mowery
THE BRIEF
There was no brief. At least, not in the beginning.
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We set out to film a case study for Imagine Learning's literacy programme, focusing on a school district, real teachers, and measurable results. The initial business goal was to create content that would drive brand awareness and support lead generation, using success stories to demonstrate measurable impact to potential clients. It was supposed to be standard content marketing, but the interviews we captured were anything but standard. These people had stories that deserved more than a two-minute product video.
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I took the recordings home and listened to them as I did the dishes. That’s when I realised... this should be a podcast.​ I put together a team to turn this into a pilot: a documentary series exploring the science of reading, following real districts as they navigated change. Partnering with the Director of Strategic Marketing, we pitched it to leadership, and the idea landed. Not only did they greenlight the project, they elevated it to become the company's flagship multimedia brand platform.
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American classrooms were facing more challenges, like staffing shortages, shifting mandates, public scrutiny, and uneven support, so the timing was perfect. Change was everywhere, the stakes were high, meanwhile, most educational content was filled with surface-level teacher appreciation and feel-good stories.
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There was a real need for honest, meaningful content that showed what education is really like. We didn’t want to make Imagine Learning the hero or turn a product pitch into a personal story. Instead, we provided a platform for educators to share their stories, building trust and helping people feel connected.
THE RESULT​
Heart Work is an honest profile of America’s educators, capturing the raw stories unfolding in today’s classrooms. Each collection explores a new challenge in education, confronting the reality of change and the courage it takes to embrace it. The work is slow and often unseen. But every step, big or small, matters because the stakes are so high. These are the stories of those daring to imagine more.
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Heart Work launched Oct 2025 spanning a documentary podcast series, short films, long-form editorial, expert interviews, first-person essays, curated reading lists, live event activations, branded merch and a growing email community, all built around authentic educator storytelling and a deliberately un-corporate aesthetic.
Four months in, with four 30-minute documentary episodes live across YouTube, Acast, Apple Podcasts and Spotify, the numbers reflected what the content was doing.
The launch newsletter hit a 63.2% open rate and 14.2% click-to-open rate across 101,590 delivered — against a K-12 industry average of 4.29%. Paid social for Collection 01 achieved a Meta CTR three times the company benchmark. The podcast accumulated 37,779 views and plays.
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Notably, the response that mattered most didn't show up on any dashboard. Districts began running internal podcast book clubs with their staff... unprompted. The host started receiving invitations for live Q&As with school leadership teams. When your audience builds community around your content without being asked, something real has happened

The visual identity was intentionally designed to contrast with typical corporate EdTech. We used only authentic, documentary-style photography featuring real educators, administrators, and students—no stock images, AI, or product mockups. Grain, texture, and motion blur were added to create a sense of grit and intimacy. Paper elements such as torn edges, scanned textures, and handwritten annotations in Biro Script were incorporated to give the digital experience a tangible, human quality.
The logo reflects this philosophy with "Heart Work" set in the Ivar typeface. Ivar conveys a journalistic tone rather than a corporate one, and a subtle heart in the negative space of the W offers a thoughtful detail for those who look closely.
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Collection 1 Webpage

Media kits for Educators we spoke with

Employee and community focused social:



Merch



foldable zine
foldable zine